BIO

Rich is a Customer Success Manager at the Expert Institute. Prior to joining the Expert Institute, Rich worked as a marketing associate and account manager for various healthcare firms. Most recently, Rich served as a customer success manager at a big data firm where he was responsible for over 500 accounts across North America as well as interacting with internal and external stakeholders to ensure the success of every partnership.

Rich received his bachelor’s degree in business administration from Ithaca College.