Retailer Loses Millions After Being Wrongfully Banned From E-Commerce Site


E-Commerce ExpertThis case involves a defendant clothing company that was sued by an online retailer. The retailer sold their goods several online marketplaces and hired an individual to search online marketplaces for counterfeit merchandise. At one point, this individual accidentally reported a legitimate article of clothing that was being listed by the plaintiff retailer on a popular e-commerce site. At this point, the e-commerce site put a comprehensive ban on the plaintiff retailer lasting 8 weeks and restricted their ability to create new alpha-numeric product codes for 6 months. As a result of these measures, the plaintiff retailer alleged that the actions of the defendant cost them at least $4 million. An expert in e-commerce was sought to explain the field to a jury and underscore the fact that the retailer’s conduct was inconsistent with the stated rules of the e-commerce site.

 

Question(s) For Expert Witness

  • 1. Please describe your experience in e-commerce and cybersecurity.

Expert Witness Response E-090926

I hold a Ph.D. and a master’s degree in computer science and work as an associate professor in the computer science and information studies departments of a public research university. My research focuses on web content filtering, personalization, artificial intelligence algorithms, and cybersecurity. I have published 120+ papers in these areas, and I am an active author, media contributor, and litigation consultant.

Expert Witness Response E-279607

Expert-ID: E-279607

I am a certified information security manager, an information systems auditor, and risk and information systems controller with 25+ years of experience in the global digital technology industry. I spent the early years of my career as a software developer before working as a management consultant. My specialties include risk management, information privacy, IT governance, IT auditing, IT assurance, online fraud, and IT contractual dispute management. She hold a bachelor’s degree in computing, a JD, and a diploma in e-commerce. Currently, I serve as the director of a cybersecurity consulting firm.

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